F.A.Q.

Services

Who are we ?

Drawings-online.com is the property of SAS Beaux-Arts Online – 64 boulevard Saint-Germain 75005 Paris. It is an online sales platform of Old Master drawings. The works are presented and sold by the platform which does not act as an intermediary in selling works on behalf of multiple sellers. The works presented on drawings-online.com are selected for sale and researched by a team of experts. Sold artworks will be invoiced by Beaux-Arts Online SAS upon receipt of your payment. This invoice is your proof of purchase.

Where can I see the drawings presented on your website?

The works presented on Drawings-online.com can only be viewed on our site and are not offered for sale elsewhere. We guarantee their most accurate description. However, if you wish to examine a drawing or have it examined by someone you trust, we can arrange an appointment in Paris Contactez nous !

How often do you upload new drawings and how will I be notified?

We upload new drawings every month in our monthly “Portfolio”. About twenty new drawings are proposed each time. In order to be notified that new drawings have been uploaded, you must subscribe to our newsletter, which will only be sent twice a month. We will first inform you of an upcoming Portfolio and then confirm it has been uploaded and provide one or more highlights.

Can I reserve a drawing on Drawings-online.com?

Once uploaded, a drawing can be viewed and purchased on the website by our customers around the world at any time. We cannot remove the work to let you think about it as there already may be a potential customer who is about to press the purchase button.

Who guarantees the authenticity of the artworks presented on Drawings-online.com?

The team that selects, researches and describes the drawings has extensive experience and has been active in the field for over two decades. Drawings-online.com endorses full responsibility for the description of the drawing as it appears on the invoice for the work.

Can I sell my own drawings on drawings-online.com?

We always look for new drawings and will be happy to examine your works and make you an offer but you cannot sell them yourself on drawings-online.com. We carefully select the works that we offer for sale on this website and guarantee their authenticity. Contact us !

Account

Why am I required to register before making a purchase?

Registering is quick and easy, we require only a password in addition to the email that you provide. Having an account lets you keep track of your orders’ status from your dashboard easily.

How do I change my email settings?

To change your registered email address or change your email notifications, follow the steps below:

On the upper right hand corner of any page you’ll see a link called ’Account’ or your username if you’re signed in. Click on your username to access your user account dashboard.

Select “Account settings”. You are then able to change your connected email address, shipping address, and specify if you’d like to receive email from drawings-online.com.

I forgot my password, how can I get a new one?

It happens to the best of us. Go to this page so you can set a new one.

Buying

How do I know that the artwork I ordered is available?

All works presented on the website are available, except those which are marked “Sold”. To buy an artwork, just press “Add to my ‘portfolio’”. It will then be automatically placed in your shopping cart. After you confirm your order and enter your shipping and billing information you will be able to choose the payment method you prefer.

Are their any charges on top of the purchase price on Drawings-online.com?

There are no additional charges on top of the artwork sale price on drawings-online.com, except for shipping costs, should you choose this option by ticking Shipment box while submitting your order.

What payment methods are accepted?

Payment by card
When you proceed to check out, select “Payment by card”. After you submit your order, you will receive an email confirming that your order has been received.

Payment by wire transfer
When you proceed to check out, select “Payment by wire transfer”. After you confirm your order, you will receive an email confirming that your order has been received and our bank account details for making payment by wire transfer. Your order will be sent to you upon receipt of your payment.

Are the payments secure?

Drawings-online.com guarantees absolute security of online payments on its site.

We have selected the most efficient technology available on the market to guarantee a safe and secure shopping environment.

Drawings-online.com will never have access to personal data or confidential information relating to the payment methods that you use. You will be requested to enter this information each time you place a new order.

When is the payment debited?

When you pay a work by card, the payment is immediate. Whether it is debited to your account immediately or the debit is deferred, depends on the type of your card.

Shipping & Return

How is the delivery organized?

Works will be shipped upon receipt of your payment, of which you will be notified. We will pack your item and take it to a carrier authorized to deliver works of art. You will then receive an email with the name of the carrier, the tracking number and the approximate delivery date. You can track the progress of your order in your account page. The price indicated under each artwork does not include shipping costs. Shipping costs include preparation, packing and delivery. There is a flat-rate for reparation and packing, while delivery rates vary depending on the size and weight of the package. We recommend that you consolidate your items into one order. We cannot combine two orders placed separately.

Are the drawings shipped safely?

We carefully pack all drawings, whether unframed or framed under glass. We choose most respectable carriers to deliver them to you. All artworks are insured in transit from our door to yours. We invite you to always check your package in the presence of the carrier.

What is the shipping cost?

Shipping costs are the responsibility of the buyer. They are calculated according to a price grid and vary depending on dimensions and weight of the work and on the country of delivery. These costs will be added to the sale price of the work only after you proceed to checkout and enter your delivery address. The prices indicated under each artwork include VAT, but exclude shipping costs and any applicable import tax.

What are shipping deadlines?

Shipping deadlines vary depending on the type of work and destination. The deadlines include the time needed for the receipt and confirmation of your payment, processing your order, packing, finding the available carrier and transit (2 to 8 working days).

Packages are generally shipped within 2 days of payment confirmation. They are shipped with a specialized carrier, with a tracking number and delivered without signature. Packages can also be shipped in Premium mode and delivered with a signature. There is an additional cost for this option.

Whichever delivery method you choose, you will receive a link to track your package online. As soon as the package is handed off to the carrier, you will receive an email with the name of the carrier, the tracking number and the approximate delivery date.

Can I return my purchase if I am not satisfied?

SRest assured that we do everything we can to prevent this from happening. We present works with most accurate, fullest descriptions and provide a number of photographs to avoid any surprises. However, if you are a citizen of the European Economic Area (member countries of the European Union as well as Iceland, Norway and Liechtenstein), non-business, you have 14 days starting from the receipt of the work to exercise your right of cancellation. This right does not apply to non-EEA nationals and/or art dealers.

To exercise your right of cancellation, you need to send us an email to contact@drawings-online.com within 14 days of receipt of your order. We will fully refund the cost of the drawing, as well as packaging and shipping costs, but you will be liable for the cost of the return. The work must be returned undamaged, in the original packaging and shipped back under the same conditions as when it was received. The cost of returning the work will be your responsibility.

Do I have to pay import taxes upon delivery?

Depending on your delivery address, different taxation rules and additional charges may apply. If you are a national of the European Economic Area (member countries of the European Union as well as Iceland, Norway and Liechtenstein), you will not be charged any import tax. If you live outside this area, you may be required to pay taxes and customs fees not included into import charges upon receipt of your products. Drawings-online.com is not responsible for these charges, and cannot control or predict their amount. They remain entirely your responsibility. Please contact us or your local customs office for more information before submitting your order.

Privacy & Policy

The information below is communicated in accordance with the French Law No. 2004-575 of 21 June 2004 For Confidence in the Digital Economy.

The address of our website https://drawings-online.com. By accessing and browsing the site you accept without limitations all the terms and conditions below.

  1. Drawings-online.com

The website is designed and managed by

BEAUX-ARTS ONLINE SAS

64 Boulevard Saint-Germain

Paris 75005 France

E-mail : contact@drawings-online.com

BEAUX-ARTS ONLINE SAS is a Simplified Joint Stock Company (SAS) , being registered in the Trade and Companies Register (RCS) of Paris.

The publishing director is the president of BEAUX-ARTS ONLINE SAS, Georges FRANCK.

  1. Terms of use

The Site Drawings-online.com may be used for private purposes only.

Neither part nor all of the contents of Drawings-online.com may be used for commercial purposes.

All elements of Drawings-online.com remain the property of BEAUX-ARTS ONLINE SAS even if downloaded.

Various information may be available on Drawings-online.com or linked through the Site. Therefore, it remains the responsibility of the parents to check the information that their children consult and, if necessary, to limit their access to Drawings-online.com.

Drawings-online.com may contain links to other websites operated by third parties. Drawings-online.com declines all responsibility for the contents of third-party sites and for any physical or moral damage that they may cause. The inclusion of a link does not imply any responsibility, endorsement or affiliation of BEAUX-ARTS ONLINE SAS with that third party.

You may not use Drawings-online.com nor the Services Offered on the site for any purpose that is unlawful and must comply with the national and international laws and regulations in force.

Given the global dimension of the Internet network, BEAUX-ARTS ONLINE SAS informs all Internet users that they must act in conformity with all applicable rules in their country of residence. You are solely responsible for any damage caused to BEAUX-ARTS ONLINE SAS or to third parties, due to improper use of Drawings-online.com and the Services Offered. In the event of violation of your legal and contractual obligations, BEAUX-ARTS ONLINE SAS reserves the right to take legal action to put an end to such violation and to seek compensation.

  1. Data Protection and Privacy

3.1. In order to process your orders, Drawings-online.com will collect your personal data marked as mandatory on the forms on our Site.

Drawings-online.com may collect and store your information as part of, but not limited to, the following procedures:

* When you buy a product

* When you sign up to a list of automatically sent e-mails (our newsletters)

* When you contact Drawings-online.com

3.2 Drawings-online.com will respect the confidentiality of the personal information you communicate on the website and treat your data in compliance with the Data Protection Act of January 6, 1978, as amended and currently in force. The database created by Drawings-online.com for this purpose has been declared to the CNIL (French National Commission on Informatics and Liberty), in accordance with the requirements of the Data Protection Act.

Customer service of Drawings-online.com can be contacted via email at contact@drawings-online.com and is represented by Georges FRANCK, who is responsible for processing your personal data.

You have the right to access, modify and delete your personal information (“Data Processing, Data Files and Individual Liberties” act of January 6, 1978).

You can access, oppose, modify or delete your personal information either by modifying it in My Account area in Help section, or by sending a request to Drawings-online.com (indicating your e-mail address, full name and postal address) by e-mail to the address contact@drawings-online.com or by post to the following address: BEAUX-ARTS ONLINE SAS – 64, Bld Saint-Germain F-75005 Paris

When creating or accessing your account on our Site, you will choose whether you wish to receive by e-mail from Drawings-online.com and/or our partners commercial offers of products similar to the products purchased with us. If you accept to receive them, your personal data will be used for advertising purposes. If you decide you no longer wish to receive these offers, you may at any time unsubscribe by clicking on a link available in every email and newsletter or by modifying your account directly on Drawings-online.com.

You can also unsubscribe by posting a regular letter addressed to the head office of BEAUX-ARTS ONLINE SAS.

3.3 Drawings-online.com will not to disclose your personal data unless expressly authorized or under special circumstances. Drawings-online.com may be required to disclose confidential information for purposes of identification, arrest or prosecution of any individual likely to cause harm to Drawings-online.com, any other User or a third party. Drawings-online.com may in this case be legally bound to disclose personal information and cannot in this case oppose it.

As part of order processing, your personal data may also be communicated to our shipping service providers.

3.4 The Site is designed to be particularly attentive to the needs of its Users. It uses cookies for different purposes, for example, to remember items added to the shopping cart when you log in to the Site.

You can choose whether to store these cookies on your computer by customizing your browser as follows:

Mozilla Firefox:

– Select Tools menu;

– Click Clear recent history/Clear browsing data;

– Select cookies and choose the option that better suits your preferred privacy level.

Microsoft Internet Explorer:

– Select Tools menu, then Internet Options;

– Click Confidentiality;

– Select the desired privacy level.

Chrome:

At the top right, click More and then Settings.

Under Privacy and Security chose what setting to turn off.

To control how Chrome handles cookies and permissions for a site, click Site settings.

To delete information from your browsing activity, such as your history, cookies or saved passwords, click Clear browsing data.

To control how Chrome handles cookies and tracking, click Cookies and other site data.

To manage safe browsing and protection, click Security.

 

  1. Availability and maintenance

We will do its utmost to ensure you have access to the Site 24/7. However, we cannot be held responsible if the Site is unavailable for any reason. In particular, the Site may be unavailable due to maintenance.

 

  1. Disclaimer

The Use of Drawings-online.com is strictly at the User’s own risk.

The website Drawings-online.com is provided “as is” without warranty of any kind.

Within the limits set by the law, BEAUX-ARTS ONLINE SAS does not make any guarantee or warranty in relation with the market value of Drawings-online.com, the User’s satisfaction or its ability to respond to a particular use.

The User assumes all risks related to any loss of profit (lost profit), loss of data, errors, loss of commercial or other information arising out of the use of Drawings-online.com.

In addition, BEAUX-ARTS ONLINE SAS makes no guarantee that the information and/or elements accessible via drawings-online.com is accurate, complete or up-to-date, nor that drawings-online.com is free of viruses or harmful elements that may interfere with or damage individual computer systems. The User of Drawings-online.com assumes full responsibility for all costs and risks associated with the use of the Site.

BEAUX-ARTS ONLINE SAS cannot under any circumstances be held liable for direct, indirect and/or any other damage resulting from the use or operation of Drawings-online.com. In no event shall BEAUX-ARTS ONLINE SAS be held liable for any direct, indirect, incidental, special or other damage that may be suffered as a result of use or failure to use of Drawings-online.com, even if BEAUX-ARTS ONLINE SAS has been advised of the possibility of such damage.

 

  1. Intellectual Property

Drawings-online.com and all intellectual property rights in its text, design, its graphic, musical and sound content, as well as the selection and arrangement of these elements belong to BEAUX-ARTS ONLINE SAS or to its licensors and beneficiaries.

The law of March 11, 1957 in terms put forth in paragraphs 2 and 3 of article 41 authorizes, on the one hand, only “copies or reproductions strictly reserved for the private use of the copyist and not intended for collective use” and, on the other hand, only analyses and short quotations for the purpose of example and illustration. Thus, “any representation or reproduction, in whole or in part, made without the consent of the author his successors and assigns is unlawful” (paragraph 1 of Article 40).

Such representation or reproduction is therefore illegal and will be sanctioned under article 425 of the French Penal Code.

Consequently, any total or partial reproduction of Drawings-online.com on any medium without the agreement of BEAUX-ARTS ONLINE SAS is prohibited without a written consent of its editorial manager Georges FRANCK.

  1. Disputes

Any breach of either of these rules will result in legal proceedings against the offenders in the Courts of Paris (France).

  1. Changes to this notice

BEAUX-ARTS ONLINE SAS reserves the right to modify the present notice at any time. You will find the current version of this notice in the section “Legal Notice” on the Site.

BEAUX-ARTS ONLINE SAS therefore invites Internet users to regularly consult this document.

  1. Credits

Drawings-online.com is the exclusive property of BEAUX-ARTS ONLINE SAS and was designed on the WordPress platform.

  1. Hosting

The Site is hosted by OVH with the head office at 2 rue Kellermann – 59100 Roubaix – France.